KPIs of Facility Management
Digitization and automation have started to transform industries and the way they operate. From finance to commercial to industrial sectors, smart facility management systems have made buildings optimise their processes and increase their businesses’ values.
Automation in facility management is an excellent scheme and has eased the jobs of facility & asset managers, end users and other parties involved. Smart parking, asset management, utility billing, visitor entries, and predictive and preventive maintenance are a few advantages of digitization over the traditional ways.
A smart facility management system or a BMS offered by Enconyx continuously collects data in real-time.
But how is that data used?
The data collected is processed to extract deep insights for better functioning and decision making. Hence, Artificial intelligence, IoT-based technology, Data science, and predictive analysis come into play, which makes them gain extensive popularity, especially in the recent decades. But, the actual trouble lies in drawing out relevant information from the data and ways to do it.
KPI List for Facility Management
The facility management starts with the formation of necessary Key Performance Indicators. These could be:
- Number of complaints per month
- Percentage of complaints solved in time (TAT)
- Number of complaints resolved by each technician in unit time
- Inaccurate bills per month
- Number of asset malfunctions by make and type
- YoY trends and comparisons
- Difference between Approved and Actual attendance
- Items that go out of stock very fast in the inventory
- Budget versus Expense analysis
- Asset maintenance or CAFM/ CMMS related KPIs
Benefits of KPIs
KPIs use predictive analytics to plan for long term and short term operations, through facts derived from various datasets. Taking the analytics and the list of asset breakdowns into consideration can give a clearer idea of the quality-wise ranking which influences better decisions in the future. The KPI system also identifies the well-deserved top employees and most efficient technicians in a team.
Predictions, facts, and forecasts resolve issues of the concrete world with the assistance of data visualization through dashboards, feature extraction, trend analysis, and cause-and-effect techniques.
Enconyx simplifies asset operations causing a revolution in the field of facility management. With our top-class digital automation systems, facilities management becomes structured, organised and transparent. We entrust you with high-quality systems that wipe out anomalies, enable hybrid intelligent models and create transparency in your business data.
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